Last Updated: 28/01/2025

Introduction

Prabhat Roadways is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully to understand how we handle your personal data.

Information We Collect

We may collect the following types of information:

Personal Information: When you use our Services, we may collect personally identifiable information, including but not limited to:

Name Email address Phone number RC Book Image Vehicle No Usage Data: We may collect information about how you interact with our Services, such as:

IP address Device type Time and date of visits Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect data about your usage of our Services.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Services To communicate with you, including responding to inquiries and customer support requests To improve, personalize, and optimize your experience with our Services To detect, prevent, and address technical issues and fraud To comply with legal obligations and enforce our terms of service How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party vendors, contractors, and service providers who assist us in operating our Services or performing business functions (e.g., payment processors, hosting services, email services). Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or government request. With Your Consent: We may share your information with third parties if you have given us your consent to do so. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Access: You can request a copy of the personal information we hold about you. Correction: You can request corrections to any inaccurate or incomplete information. Deletion: You can request the deletion of your personal information, subject to certain limitations. Opt-Out: You can opt out of receiving promotional emails or other marketing communications. Data Portability: You may request a transfer of your personal data in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us using the contact information below.

Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after the posting of changes constitutes your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Prabhat Roadways 72, BMC Building No. 4, Saboosiddique Raod, Near Carnac Bridge,Mumbai - 400001 info@prabhattransport.com 7786097863